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In which case licensed spares and accessories are being fitted on our machinery and setup by our experts or under our experts's supervision, value warranty will be presented. In which case service parts or accessories has been constructed into competitors machines or installed without our consent, the worth guarantee will be null except when accepted by managers.
Diagnosis and new spare parts or accessories installation is costless for machines sold by us. After the new spares or associated equipment have been installed by our expert, they will make sure that your machinery is perfectly operational and well tested. Sending a expert to provide technical support, or remotely supplying technical guidance can be preferred when in regards to 3rd-party machines. We cannot however, guarantee which actions (if any) would be taken, or advice (if any) will be given by our specialists relating to competitors machines.
If a remote recommendation for spare - replacement or associated equipment add-on for our machines that we have sold, or for unused or extra service parts or components should be made by our technician, we will present you with a complete remuneration once the client send the service parts or accessories in its primary state.
A labour expense will not be requested would you choose that we go to your premises for a spare- reinstatement or add-on fitting for machinery that we have sold, even though travel costs and accommodation fees will be required if suitable. Clients are chosen to make all preparations for the technician to be fetched and sent back. R 9.95/km increased by the driving distance between our branch and your premises, is the prevailing percentage payable and appropriate should you desire for us to travel to you.