All photo's are for demonstration occasions only, for this reason the products that you collect may vary in outlines, hue or other trademarks. While securing the prime quality and specifications, we entitle the sanction to modify, abolish or upgrade slight traits. We may also recommend to stock or transfer the spare parts or accessories without the genuine packaging.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Quality Warranty: In which case licensed spares and accessories are being fitted on our machinery and setup by our experts or under our experts's supervision, value warranty will be presented. In which case service parts or accessories has been constructed into competitors machines or installed without our consent, the worth guarantee will be null except when accepted by managers. We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: Diagnosis and new spare parts or accessories installation is costless for machines sold by us. After the new spares or associated equipment have been installed by our expert, they will make sure that your machinery is perfectly operational and well tested. Sending a expert to provide technical support, or remotely supplying technical guidance can be preferred when in regards to 3rd-party machines. We cannot however, guarantee which actions (if any) would be taken, or advice (if any) will be given by our specialists relating to competitors machines. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: If a remote recommendation for spare - replacement or associated equipment add-on for our machines that we have sold, or for unused or extra service parts or components should be made by our technician, we will present you with a complete remuneration once the client send the service parts or accessories in its primary state. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: A labour expense will not be requested would you choose that we go to your premises for a spare- reinstatement or add-on fitting for machinery that we have sold, even though travel costs and accommodation fees will be required if suitable. Clients are chosen to make all preparations for the technician to be fetched and sent back. R 8.00/km increased by the driving distance between our branch and your premises, is the prevailing percentage payable and appropriate should you desire for us to travel to you. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.